Contractor is missing deadlines
Business Problem-Solving Methods
the ABC project, based on LiveDevice WorkShop findings
1) The problem
Contractor is missing deadlines
2) Structural location of the Issue: responsible unit within the Business Organisational Chart, and level of the Issue within the company
• Resources | An administrative issue – should be resolved mathematically.
• Processes | An issue for line managers – should be resolved by mapping out processes and their interdependencies to identify bottlenecks.
• Management | An issue for general management – should be resolved by executing the “Substantive analysis of the problem” project.
• Standards | An issue for the directorate – should be resolved by reviewing existing standards and subsequently improving the company’s standards system.
• Alignment with the Mission | An issue for the owner – should be resolved by analysing the current situation regarding the dissemination of the company’s mission across the core business.
3) DRAFT of the problem Solution
• Light – Critical
• Darkness – Not critical
How critical is the problem?
If the problem is critical, the contractor must be replaced as quickly as possible
If the problem isn’t critical, then…
• Light – Timeframes impose constraints: plan changes to the work with the contractor or plan a switch to a different contractor
• Darkness – There are no time limits: just relax )
Are the deadlines tight or not?
4) Solution implementation
5) Analysis of implementation results
