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Iryna Chukhrai

| Year of joining the Club | 2024 |
| Years of business experience (at the time of joining the Club) | <1 |
| Years of management experience (at the time of joining the Club) | <1 |
| Professional expertise | Administrative management of a dental clinic, improving service quality and patient experience |
| Your key values in business? | People, responsibility, teamwork, quality, and continuous development |
| Why is it important and valuable to be a Member of the Club? | Because I can learn from professionals, gain real-world experience, and continuously grow | What are your goals in the Club as a Member? | I want to learn from experienced leaders and improve the performance of my clinic |
| Please give your own 3 synonyms for the concept «management»: | Organisation, administration, teamwork |
| What does «effective management» mean for you? | It is properly organising the work of people and processes to achieve high results |
| What do you believe are 3 main qualities of an effective manager? | Responsibility, organisation, communication | Are managers born or made? | Leaders are made, but from birth, a person needs to have personal qualities like leadership and charisma |
| Who is a greater help in management – intuition or rational thinking? | Rational thinking |
| What is the main responsibility of a manager? | To organise a team-based and efficient workflow across all processes in order to achieve high-quality patient care |
| What do I rely on when I need to make a choice? | I rely on experience, intuition, and my feelings | What is my ideal way to transfer management experience? | Mentorship and experience sharing |
| What is needed to ensure that plans are translated into results? | To turn plans into results, you need to take action |
| How do I react to my own mistakes? | I learn from my mistakes |
| My recipe for building a successful team: | Responsibility, organisation, trust, teamwork, shared goal | Why do some teams regularly become champions, while others never do? | Those who become champions have a leader who unites and inspires them, strong teamwork, and a clear common goal |
| How do I see my own development? | Continuous learning, gaining new experience, daily self-improvement, and discipline |










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